1. Are these products 100% natural?

A: When we say 100% natural, we mean it. Every single granule of our product is plant based and sourced from the finest suppliers for ayurvedic medicines.

2.Do you use any preservatives in your products?

A: No, we do not use any chemical preservative, not even food grade preservative

3. How long can these products last if there are no preservatives?

A: We preserve our products with herbs like Neem & Tulsi hence our products can last over 6 months form the date of manufacturing. 

4. Can these products be used for all skins types.

A: We make products that can be used by your complete family! Instructions are provided for different skins types as appropriate on products. Our products are unisex products. We highly recommend you to do a patch test before your first use as these products are made of multiple herbs.

5. How to order your products?

A: You can order our products through our website www.rapoonzelproducts.com or call us at 9663055323

6. Do you ship overseas or only across India?

A: Our shipping is currently across India only, so we don't ship overseas as of now.

7. How long will it take to get my order?

A: We are a Bangalore based firm & local order are fulfilled in 2 days. For all other locations we take 5-7 business days to deliver.

8. What shipping carriers do you use?

A: We use all major carriers, and local courier partners.

9. Can I return my product?

A: Since it’s a wellness product, once the seal is broken it cannot be returned.

10. Any other if I have?

A: You can contact us through our contact page! We will be happy to assist you. Or write to us directly on rapoonzelproducts@gmail.com